I forgot my PIN, what can I do?

If you know your Backup Phrase, you can delete the Lumi application and redownload. Then in the newly downloaded app, you can import your mnemonic and create a new PIN code. If you haven’t written down your 12-word mnemonic, unfortunately, you will have lost access to your funds.

Before submitting a support request please carefully read these existing answers on frequently asked questions.

Drop us a line at hello@lumiwallet.com