Lumi Wallet Shutdown Notice

We regret to announce that Lumi Wallet will no longer be supported starting October 11, 2024. As a valued user, we want to ensure a smooth transition for you to transfer your funds securely. The following guide will break down the process into easy-to-follow steps, covering all the safety precautions you need to take.

Precautions Before Migration

Beware of Scammers

Lumi Wallet team members willneverask for your mnemonic phrase. Always verify the domain name (lumiwallet.com) to avoid phishing attempts.

Download from Official Sources

Ensure you download Lumi Wallet only from our official website for Android or use the web version.

Note: The iOS app for Lumi Wallet is no longer available in the Apple App Store. However, users who already have the app installed on their device can to use it to transfer their funds.

Step-by-Step Migration Guide

For web users
For mobile users

Step 1: Access Your Wallet

Visit the web version of Lumi Wallet: https://web.lumiwallet.com/

Step 2: Navigate to Settings

Go to the ‘Settings’ section.

Step 3: Backup Your Wallet

Select 'Backup wallet' and click “Proceed” to reveal your mnemonic phrase. Write down your mnemonic phrase in a safe place, in the order presented.

Step 4: Choose a New Wallet

Conduct thorough research to select a new cryptocurrency wallet. Ensure it supports mnemonic phrases and has a good reputation. Lumi Wallet does not endorse any specific wallet alternatives, and is not responsible for their performance.

Step 5: Import Your Mnemonic Phrase

  • Open your new wallet app or website.
  • Look for the option to import or restore a wallet.
  • Enter your mnemonic phrase when prompted.

Step 6: Verify Your Funds

Ensure that all your funds are correctly displayed in the new wallet. Due to differences in multi-account implementations, this step is crucial.

FAQ

If I migrated the mnemonic phrase to a new wallet, will I lose funds after Lumi Wallet shuts down?

How do I migrate my funds if I am using the Lumi Wallet app from the Apple Store?

If my assets are not displayed in a new wallet properly/fully, what should I do?

How do I ensure my funds are safe during the migration process?

What will happen after October 11, 2024, if I haven't migrated my funds?

Contact Us for Help

If you have any questions or need assistance, please contact us at [email protected]. We're here to help you through this transition.

We're sorry to see this chapter close and thank you for being with us since 2017. Please take immediate action to secure your funds, and don’t hesitate to reach out for support.