How can I make sure my account is secure?

  1. You can log in to your account only with your Wallet ID that was sent to your email.
  2. You get notifications to your email each time you log in.
  3. You can set up a 2-step verification
  4. Backup helps you enter an account if you forgot your wallet ID.

Before submitting a support request please carefully read these existing answers on frequently asked questions.

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